Privacy Policy
Last updated: December 20, 2025
1. Introduction
Sorbo Psychological Services (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of visitors to our website and individuals who contact us through it. We operate in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Alberta’s Health Information Act (HIA).
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website, located at www.sorbopsychology.com.
2. Who We Are
Practice Name: Sorbo Psychology
Provider: Adriana Sorbo, Psychologist, MA, RPsych, RPT
Location: Calgary, Alberta, Canada
Contact Email: info@sorbopsychology.com
Phone (optional): (403) 969-5026
3. Information We Collect
a) Information You Voluntarily Provide
We may collect personal information that you choose to provide through this website, including:
Name
Email address
Phone number
Information included in contact or inquiry forms
Please note: This website is not intended for the collection of sensitive clinical or health information. Do not include confidential or urgent mental health information in website forms.
b) Automatically Collected Information (Cookies & Analytics)
We use tools such as Google Analytics to collect limited information about how visitors use our website, including:
IP address
Browser type
Device type
Pages visited
Time spent on pages
This information is used only to understand website traffic and improve website performance.
4. Cookies
Cookies are small text files stored on your device when you visit a website. Our website uses cookies for:
Website functionality
Basic analytics to understand visitor behaviour
We do not use cookies for advertising, remarketing, or profiling.
You can adjust your browser settings to refuse or delete cookies. Doing so may affect how the website functions.
5. How We Use Your Information
We use personal information collected through this website for the following purposes:
Responding to inquiries
Providing information about services
Improving website performance and usability
Meeting legal and regulatory requirements
We do not sell, rent, or trade personal information.
6. Limits of Website Communication
Submitting information through this website:
Does not establish a therapist-client relationship
Is not a substitute for professional mental health care
Is not monitored for emergencies
If you or your child are experiencing an emergency, please call 911 or local emergency services immediately.
7. Storage and Safeguards
We take reasonable steps to protect personal information from unauthorized access, disclosure, or misuse. Website data is stored using secure systems provided by Squarespace and third-party service providers.
However, no method of electronic transmission or storage is completely secure.
8. Third-Party Services
We may use trusted third-party services to support website operations, including:
Squarespace (website hosting)
Google Analytics (website analytics)
These services may store or process data on servers located outside of Canada, including in the United States, and may be subject to foreign laws.
9. Access and Correction
You have the right to request access to, or correction of, your personal information held by us, subject to legal and professional obligations.
To make a request, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Adriana Sorbo, Sorbo Psychology
Email: info@sorbopsychology.com
Phone: (403) 969-5026